Siza360 Shipping & Digital Delivery Policy

Siza360 is a digital marketplace and platform.

We currently do not sell physical products that require delivery by courier, postal service or other physical shipping provider.

Accordingly, no physical shipping charges apply to Siza360 Lead Credits or other digital products.

Products such as Siza360 Lead Credits are delivered electronically.

After a successful payment, Lead Credits may be added to the User's Siza360 account automatically or after payment verification.

The User can then use the credits in accordance with the applicable Siza360 Lead Credit rules.

Digital delivery is dependent on successful payment confirmation.

Where a payment is:

• Declined;
• Cancelled;
• Reversed;
• Unsuccessful; or
• Still pending,

Siza360 may delay delivery of the purchased digital product until successful payment is confirmed.

Under normal circumstances, Lead Credits are intended to become available shortly after successful payment confirmation.

In some circumstances, processing may be delayed due to:

• Payment-provider verification.
• Fraud or security checks.
• Technical problems.
• Banking or payment-network delays.
• System maintenance.
• Other circumstances outside Siza360's reasonable control.

If your payment has been successfully completed but your Lead Credits have not appeared in your Siza360 account, please contact us.

Please provide:

• Your Siza360 account email address.
• Payment reference.
• Date and time of payment.
• Amount paid.
• Screenshot or proof of payment where available.

We will investigate the transaction and correct the account where appropriate.

Users are responsible for maintaining access to the email address and Siza360 account associated with their purchases.

Siza360 cannot be held responsible for delays caused by incorrect account information supplied by the User.

Siza360 may connect Customers with Service Providers who provide physical services such as plumbing, electrical work, cleaning, gardening, repairs, catering or other services.

Those physical services are provided by the relevant Service Provider.

Siza360 does not physically deliver those services and does not operate a courier or shipping service for them.